Charissa Zaga is a Senior Speech Pathologist and Critical Care and Cardiothoracics Stream Leader within the Department of Speech Pathology at Austin Health. Charissa is a member of the Tracheostomy Review and Management Service and a member of the Global Tracheostomy Collaborative Database Committee. Charissa is the co-convenor for the Victorian Critical Care and Tracheostomy Interest Group. Charissa has clinical expertise in tracheostomy, ventilation and dysphagia and has a keen interest in research and quality improvement. Charissa is undertaking her PhD with a focus on communication interventions with mechanically ventilated patients in the Intensive Care Unit.